An open letter to all of our customers
As many of you are aware, there are numerous regulations coming soon that will drastically affect the Vaping industry. The FDA, city and state of New York all have regulations that have either already taken effect or will be in the very near future. While the fights continue, personally, I believe they will amount to the end of almost all Vape Shops in the United States and eliminate online sales. All of this has lead me to the difficult decision to close The Five Ten.
As of the writing of this message, the plan is to continue operations until September 16. That is the day of the Austin Street fair where we will say farewell from our last booth. The store will be open until 6:00pm and not open again.
Many of our customers have expressed concern on finding a new shop to deal with and/or are concerned with online buying. Some have also told me they are considering going back to smoking after the store closes and, to me, that's unacceptable. For that reason, I (Phil) am going to continue to offer services to CURRENT customers only. This means there will be no website but only my contact info for placing orders. If you're interested and I can verify that you purchased from us before I'd be honored to add you to my distribution list. Please email me before October 1st, 2018 at firstname.lastname@example.org and I'll send you more information.
Finally, from Peter, Collin and Phil, thank you for all your support over the last 5 years. We set out to help as many people as we could to transition from tobacco cigarettes to vaping and have well over 8,000 success stories.